Instructions:

• First, enter the information to identify yourself — your User ID and password.
• Then go through the questions and click on the best answer for each question.
• When you are finished, click on the "submit" button to send your answers.

Questions:

(Click on the best answer for each question)

1. Complaining is

    a) thinking bad thoughts about someone.

    b) finding fault with something, and saying so.

2. Complaining is never harmful to you or others.

    a) True.

    b) False.

3. The best way to complain is to shout and get angry.

    a) True.

    b) False.

4. When you complain, try to suggest things that could be done to solve the problem.

    a) True.

    b) False.

5. When you complain to someone and they show you that your complaint is not fair,

    a) you should keeping complaining.

    b) you should stop complaining.

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When you are finished click on the "submit" button below. If you wish to change some of your answers go back and change them now, or click on "reset" to erase all of your responses.